Return & refund policy

Return & refund policy

 

Pure&Cure offers 30 days return and refund period since the order is received. If you’re not 100% satisfied with our product, reach out to our customer service at prom@painreleaseoil.com for return or refund.

 

Can I request a refund?

Yes, you can request a refund within 30 days of the order delivery. You can receive a full refund for the returned units if you’re not 100% completely satisfied with the products.

 

How do I return my cbdMD order?

Simply contact our customer service at prom@painreleaseoil.com, we’ll send you the return label. Returns shall be sent from FedEx shipping location.

 

How long does it take to receive a refund?

Your refund is sent through your original form of payment. In case of credit/debit card payment, it may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once returned items are received by us.